Contact Us
We’re always happy to hear from you 🤍
Whether you have a question, need help with an order, or just want to say hello — we’re here.
PetalNote is a small, thoughtful brand, and every message is read by a real person.
How to reach us
📧 Email: contact.petalnotecases@gmail.com
For:
~ Order updates
~ Custom case questions
~ Shipping or delivery queries
~ Returns or product concerns
We usually reply within 24–48 hours.
@petalnotecases.in
You can DM us for:
~ Quick questions
~ Design discussions
~ Vibe ideas for custom cases
(We love chatting there.)
About order support
If you’re contacting us about an order, please include:
1) Your order number
2) The email used while placing the order
This helps us help you faster ✨
A small note
Because many of our products are custom‑made, some orders take a little extra time — but they’re always made with care.
If something ever feels confusing or off, please reach out. We genuinely want you to have a good experience.
Business hours
We’re available:
Monday – Friday
11:00 AM – 9:00 PM (IST)
Messages received outside these hours will be replied to the next working day.
Thank you
Thank you for choosing PetalNote and supporting a small business.
We appreciate you more than you know 🤍
Thoughtfully designed. Carefully packed. Always personal.